March 20, 2020

WEST DES MOINES, Ia.–Hy-Vee, Inc. has announced additional changes to its operations in response to the evolving coronavirus (COVID-19) outbreak.

Effective today, (Friday, March 20), customers will no longer be allowed to bring in reusable bags until further notice since it is difficult to monitor their cleanliness. Because it is not always easy to know the sanitization procedures customers are taking at their homes to keep the bags clean, this is one more way the grocer is helping prevent the spread of the virus.

Customers also will start seeing temporary window panels installed at checkouts to help provide an additional layer of protection for both employees and customers.

These panels are being installed at the checkout, where customers and employees are in the closest contact.

Hy-Vee CEO Randy Edeker said, “the spread of this virus is asking us all to take extraordinary measures and change the way we live our lives. We are continuing to adapt at Hy-Vee so that we can serve our customers and keep everyone in our stores as safe and healthy as possible.”