Jenkins Living Center receives prestigious award for customer satisfaction

February 14, 2024

WATERTOWN, S.D.–Jenkins Living Center & Rehab in Watertown has received the 2024 Customer Experience Award from Pinnacle Quality Insight, a customer satisfaction measurement firm with an extensive 26-year history in senior care and senior living.

They conduct over 150,000 phone surveys annually.

The award Jenkins recived recognizes outstanding performance in safety and security, dignity and respect, quality of food, dining service, and overall satisfaction.

Jenkins CEO Kasey Klapprodt said, ‘”we are very honored to have received this award. Our staff at Jenkins strive to make every resident xperience, the very best it can be because we consider them our family. We treat our family with the utmost dignity, respect and quality of care that each resident deserves. Jenkins Living Center & Rehab is imply an incredible place with an amazing team that truly cares.”